Covid 19
To Our Valued Guests
Like all of you, Hove Buick GMC is monitoring the rapidly evolving developments surrounding the coronavirus (COVID-19). At this time, we want to assure you that the health and safety of our guests and team members is our top priority and that you can continue to count on us during these difficult times.
For sales, we are trying to utilize our online "shop click drive" program. This enables the customer to do all of their vehicle purchase online. If you still prefer to come in, we are taking precautions to keep you, our team members and our communities safe.
Here's what we're doing:
Enhanced Cleaning - We are cleaning our vehicles with a focus on high-touch points in the interior such as seats, steering wheels, door handles and other high-touch surfaces. Likewise, we are cleaning our facilities with greater frequency with a focus on high-touch areas such as door handles, desktops, vending machines, and other hard surfaces.
Our Team Members - We have educated our team members about the symptoms of coronavirus and how to help prevent the spread of coronavirus. We have educated our team members on proper hand washing techniques and are requiring team members to be vigilant about frequent hand washing. We have also directed our team members to stay home if they are sick and to consult their healthcare providers.
Social Distancing - We are practicing social distancing, which includes the adoption of a "no handshake policy."
Staying Current - We are monitoring and continually updating our practices based on the latest guidance and recommendations of the Centers for Disease Control and Prevention (CDC) and other public health authorities.
We understand that many people feel hesitant about continuing public interactions. However, we believe it's important to be here when you need us. If you have a planned Service, Parts or Sales visit, we look forward to seeing you. We thank you for your understanding and patience as we all learn to navigate through these difficult days. As always, we are here for you!
Hove Buick GMC
At Your Service
Our service department is open and we have taken additional precautions to ensure your safety. If you have an appointment for service and would prefer to use the "after hours" key drop - this option is available to you anytime if you wish. Please be sure to include your contact information upon drop-off and a member of our staff will contact you regarding the service status of your vehicle. We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service. We know that vehicle repairs or maintenance may not be at top of mind at this time, but if your vehicle is in need of service, you can conveniently schedule service below at a time that works for you from your phone, computer or tablet.
Contact UsHave an Appointment?
We’ve taken additional steps to ensure the health and safety of our valued staff and customers; including the sanitization of the showroom and other areas of the dealership. However, if you would prefer to complete your vehicle purchase experience without coming to the showroom, our staff is eager to offer different options to ensure your comfort, health and convenience, including:
Virtual Test Drive
An immersive, virtual test drive experience that allows consumers to experience the dealership or vehicle from the comfort of their own home.
Home Delivery/Servicing Options
Let us come to you! We are proud to offer home delivery for vehicle purchases as well as valet style test drives. We also offer home pick up and drop off servicing options. Contact us to discuss virtual or home test drive or purchase arrangements that are convenient and simple.
All Digital Chat & Online Engagement
We offer a variety of ways to engage with our helpful and professional staff. If you have questions, would like to discuss the purchase of a vehicle virtually or have any other concern, we offer a variety of ways to engage with our staff either online, over the phone or through video. Reach out to us and we can determine which method of contact works best for you!
CDC Coronovirus Guidelines
The CDC has provided resources on what you need to know regarding COVID-19 at CDC Information on COVID-19.
Visit CDCWe are honored to serve you and your family. Please feel free to call or email us if you have any questions or concerns.
Contact UsFax: +1 (815) 932-8300
Email: bradrechkemmer@hoveauto.com
| Monday | 8:00AM - 6:00PM |
| Tuesday | 8:00AM - 6:00PM |
| Wednesday | 8:00AM - 6:00PM |
| Thursday | 8:00AM - 6:00PM |
| Friday | 8:00AM - 6:00PM |
| Saturday | 8:00AM - 5:00PM |
| Sunday | Closed |
| lunch at noon -1pm | |
| Monday | 7:30AM - 5:00PM |
| Tuesday | 7:30AM - 5:00PM |
| Wednesday | 7:30AM - 5:00PM |
| Thursday | 7:30AM - 5:00PM |
| Friday | 7:30AM - 5:00PM |
| Saturday | 8:00AM - 12:00PM |
| Sunday | Closed |
| you break it we fix it | |
| Monday | 7:30AM - 5:00PM |
| Tuesday | 7:30AM - 5:00PM |
| Wednesday | 7:30AM - 5:00PM |
| Thursday | 7:30AM - 5:00PM |
| Friday | 7:30AM - 5:00PM |
| Saturday | 8:00AM - 12:00PM |
| Sunday | Closed |